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FAQs

Chauffeur Services

Frequently Asked Questions

GENERAL:

Q. Can you guarantee that your vehicle will collect me/us on time?
A. Our Chauffeur will normally arrive at the pickup destination fifteen minutes prior to the clients requested time. Should the driver be delayed due to traffic conditions, they will telephone the client to report the situation.

CORPORATE CLIENTS:

Q. Do Manner Borne vehicles offer business working facilities whilst travelling?
A. All our vehicles have rear lighter sockets and we can provide an adapter for plugging in equipment mains leads. Our Mercedes Viano in 5 rear-seat configuration has an armrest/table facility for laying out papers, equipment, etc.

WEDDING CLIENTS:

Q. Are wedding clients limited in the number of trips that Manner Borne vehicles may make during a wedding booking?
A. Our vehicles are booked for weddings on a time basis, therefore they are completely at your disposal for as many trips as required or for the taking of photographs. Should additional time be required, we can usually extend availability of our vehicles at additional cost.

Q. Can Manner Borne supply a vehicle to transfer the bride and groom from the reception to their wedding night accommodation?
A. This can usually be added as part of the total booking time for the vehicle, depending upon time and distance.

AIRPORT ARRIVALS:

Q. What happens when a flight is delayed?
A. Times are continuously monitored on the Internet prior to arrival, therefore we will be aware of any delay.

Q. When being collected at an airport, how do we find our driver after flight arrival?
A. Our driver will be waiting inside the terminal, at the exit from the customs hall, with a name board showing the clients name(s). Should the driver be missed for any reason, please ask the airport information desk to page our driver or telephone our office on 01625 524449.

PAYMENT:

Q. What methods of payment does Manner Borne accept?
A. We accept cheques or cash (with prior agreement), and all major credit / debit cards.


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If you have a question that isn't answered on our website, please contact us by email or telephone for an immediate answer.



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